University-Wide Reasonable Accommodation Strategy

Universitas Islam Sultan Agung (UNISSULA) has a university-wide strategy to provide reasonable accommodation for persons with disabilities, supported by institutional planning, designated responsibilities, accessibility targets, assistive technology, individual support planning, and budgeting mechanisms.

This strategy is embedded in the UNISSULA Strategic Plan (RENSTRA) 2025–2029, which serves as the university’s institutional framework for policy direction, strategic programmes, annual targets, resource allocation, and evaluation.

The Strategic Plan explicitly identifies disability inclusion through the principles of equal access, reasonable accommodation, and non-discrimination, with implementation through disability services, universal design, and assistive technology.

Policy Basis for Reasonable Accommodation

UNISSULA’s Strategic Plan places disability inclusion within the university’s institutional policy framework.

For the disability domain, the Strategic Plan identifies the following institutional direction:

Equal access → Reasonable accommodation → Non-discrimination

The implementation implications include:

• Disability Services;
• universal design; and
• assistive technology.

This provides a formal institutional basis for reasonable accommodation rather than treating disability support as an isolated activity.

Institutional Accessibility Targets

UNISSULA has established measurable institutional targets for disability services and reasonable accommodation.

The Strategic Plan includes an indicator covering the proportion of faculties that meet standards for:

• disability services;
• physical accessibility;
• assistive technology; and
• reasonable accommodation.

The target increases progressively from:

• 40% in 2025;
• 60% in 2026;
• 75% in 2027;
• 90% in 2028; to
• 100% in 2029.

Responsibility for this indicator is assigned to the Disability Services Unit / Facilities and Infrastructure function.

This demonstrates that reasonable accommodation is monitored through measurable institutional performance targets.

Individual Support Plans for Students with Disabilities

UNISSULA’s Strategic Plan also establishes an individualised support mechanism for students with disabilities.

A specific key activity is:

“Rencana dukungan individual mahasiswa penyandang disabilitas”
(Individual support plans for students with disabilities).

The required evidence includes:

• case files;
• reasonable accommodation; and
• service evaluation.

Responsibility is assigned to the Disability Services Unit and Academic Administration.

This approach ensures that accommodation can be adapted to the specific needs of individual students.

Needs-Based Accommodation

Reasonable accommodation at UNISSULA is based on identifying barriers and individual requirements.

The broader disability-support framework includes:

• assessment of individual needs;
• appropriate assistive devices;
• mobility support;
• communication support;
• accessible learning;
• academic support;
• psychosocial assistance; and
• other adjustments required to support participation.

The Strategic Plan for SDG 10 specifically states that UNISSULA provides needs assessment, reasonable accommodation, assistive technology, accessible learning materials, flexible learning, and academic and psychosocial assistance for students from vulnerable groups, including persons with disabilities.

Assistive Technology

Assistive technology is an integral part of UNISSULA’s reasonable accommodation strategy.

The Strategic Plan includes the upgrading of:

• smart classrooms;
• laboratories;
• digital libraries; and
• assistive technology.

Required outputs include needs mapping, procurement, functional testing, and utilisation.

This demonstrates that reasonable accommodation includes both physical and technological support.

Universal Design

UNISSULA also applies a universal-design approach to improve accessibility.

The Strategic Plan includes:

Campus accessibility audits and the implementation of universal design

with required evidence including:

• barrier mapping;
• improvement plans; and
• verification results.

Responsibility is assigned to the Disability Services Unit and Facilities/Infrastructure function.

This helps the university identify and remove environmental barriers systematically.

Physical Accessibility

Reasonable accommodation is also supported through physical accessibility improvements.

UNISSULA provides facilities such as:

• ramps;
• accessible pathways;
• elevators;
• handrails;
• accessible entrances;
• accessible toilets;
• disability parking; and
• pedestrian routes.

These facilities support students, staff, lecturers, and visitors with mobility limitations.

The accessibility infrastructure complements individual reasonable-accommodation measures.

Accessible Learning Materials and Flexible Learning

Reasonable accommodation also includes academic adjustments.

The Strategic Plan identifies:

• accessible learning materials;
• flexible learning arrangements;
• assistive technology; and
• academic support

as part of UNISSULA’s inclusion framework for students with disabilities.

This is important because accommodation is not limited to buildings or facilities, but also applies to teaching and learning.

Academic and Psychosocial Support

UNISSULA’s reasonable-accommodation strategy also includes support for academic and psychosocial participation.

The Strategic Plan explicitly includes academic and psychosocial assistance for students with disabilities and other vulnerable groups.

This enables the university to address barriers that may affect student participation, progression, and well-being.

Institutional Responsibility

The Strategic Plan assigns responsibility for disability inclusion and reasonable accommodation across several institutional units.

Responsible units include:

• Disability Services Unit;
• Academic Administration;
• Student Affairs;
• Facilities and Infrastructure;
• faculties; and
• study programmes.

For SDG 10 implementation, the Strategic Plan identifies the Disability Services Unit, LP3M, Academic Administration Bureau, LPKA, all faculties, and study programmes as responsible institutional actors.

This demonstrates that reasonable accommodation is a shared university-wide responsibility.

Integration into University Planning

UNISSULA integrates disability accommodation into institutional planning.

The Strategic Plan requires every university unit to translate strategic targets into:

• annual work plans; and
• RKAT (Annual Work Plan and Budget).

It also states that new programmes must identify:

• responsible capacity;
• funding sources;
• risk analysis; and
• impact evaluation.

This creates a formal mechanism connecting disability-related strategic programmes with institutional budgeting.

Funding Mechanism

The funding requirement for reasonable accommodation is embedded in UNISSULA’s institutional planning and budgeting system.

Because disability services and reasonable-accommodation targets are included in the Strategic Plan, responsible units are required to incorporate relevant programmes into annual work plans and RKAT.

The Strategic Plan explicitly requires programmes to identify a funding source and implementation capacity.

This provides the institutional mechanism through which reasonable accommodation, assistive technology, accessibility improvements, and support services can be funded.

Procurement and Resource Allocation

Reasonable accommodation may require procurement of equipment, facilities, or assistive technologies.

UNISSULA’s Strategic Plan includes:

• needs mapping;
• procurement;
• functional testing; and
• utilisation

for assistive technology and related educational infrastructure.

This shows that resource provision is built into implementation rather than treated only as a policy commitment.

Monitoring and Evaluation

The reasonable-accommodation strategy includes measurable monitoring.

UNISSULA evaluates:

• faculty compliance with disability-service standards;
• accessibility;
• assistive technology;
• reasonable accommodation;
• timely individual support plans; and
• service outcomes.

The proportion of students with disabilities receiving timely individual support plans is also established as a performance indicator, with targets increasing from 80% in 2025 to 100% by 2028–2029.

This supports continuous evaluation of implementation.

Annual Improvement Targets

The Strategic Plan establishes progressive annual targets, demonstrating that UNISSULA treats reasonable accommodation as an ongoing institutional improvement process.

For faculty compliance with disability standards, targets increase from 40% to 100%.

For individual support plans, targets increase from 80% to 100%.

This target-based approach enables UNISSULA to track implementation and progressively expand accessible and inclusive services.

Relationship with Disability Support Services

The reasonable-accommodation strategy complements UNISSULA’s disability support services.

Support services may include:

• wheelchair assistance;
• walking aids;
• hearing support;
• sign-language assistance;
• administrative assistance; and
• individualised support.

These services help operationalise reasonable accommodation at the individual level.

Relationship with Disability Access Schemes

UNISSULA also provides dedicated access schemes for people with disabilities through the Special Selection Programme for Persons with Disabilities (SPKPD).

SPKPD provides a dedicated route for prospective students with disabilities and supports identification of individual requirements from the admissions stage.

The relationship can therefore be represented as:

Accessible admission → Needs assessment → Individual support plan → Reasonable accommodation → Ongoing evaluation

Relationship with Anti-Discrimination Policy

Reasonable accommodation also supports UNISSULA’s anti-discrimination framework.

UNISSULA’s anti-discrimination policy explicitly includes disability among protected characteristics. SURAT EDARAN 10.6.4

The provision of reasonable accommodation helps ensure that formal non-discrimination is supported by practical adjustments that enable equitable participation.

Institutional Framework

UNISSULA’s reasonable accommodation framework can be summarised as:

Strategic policy → Needs assessment → Individual support plan → Reasonable accommodation → Assistive technology → Universal design → Funding through RKAT → Monitoring and evaluation

This structure links institutional policy, implementation, finance, and accountability.

Evidence of Implementation

UNISSULA’s reasonable accommodation strategy for persons with disabilities is demonstrated through the following institutional evidence:

1. UNISSULA Strategic Plan 2025–2029 explicitly identifying equal access, reasonable accommodation, and non-discrimination as institutional principles for disability inclusion.
2. Institutional implementation through Disability Services, universal design, and assistive technology.
3. Annual targets for faculties meeting standards on disability services, physical accessibility, assistive technology, and reasonable accommodation.
4. Individual support plans for students with disabilities.
5. Required evidence including case files, reasonable accommodation, and service evaluation.
6. Needs assessment for students with disabilities.
7. Provision of assistive technology.
8. Use of accessible learning materials and flexible learning arrangements.
9. Provision of academic and psychosocial support.
10. Campus accessibility audits and universal-design implementation.
11. Accessible physical infrastructure supporting accommodation.
12. Assignment of responsible institutional units including Disability Services, Academic Administration, Student Affairs, and faculties.
13. Integration of strategic targets into annual work plans and RKAT.
14. Requirement for programmes to identify funding sources, implementation capacity, and evaluation mechanisms.
15. Progressive monitoring targets through 2029.