University-Wide Disability Support Services

Universitas Islam Sultan Agung (UNISSULA) provides support services for people with disabilities to help students, staff, lecturers, prospective students, and visitors access university activities and services more effectively.

The university’s disability-support approach combines mobility assistance, communication support, administrative assistance, and individual needs assessment.

These services complement UNISSULA’s accessible campus facilities and inclusive admissions arrangements.

Needs-Based Disability Support

UNISSULA identifies the individual support needs of prospective students with disabilities through structured disability and functional-needs assessment.

The university’s disability documentation records different disability conditions and enables appropriate forms of support to be identified according to individual needs.

Support needs may include:

• wheelchair assistance;
• walking aids;
• hearing aids;
• sign-language assistance; and
• other recommended forms of support.

This approach enables UNISSULA to provide support according to the needs of each individual rather than applying a single standard form of assistance.

Sign-Language Assistance

Communication support is available for people with hearing or communication disabilities.

UNISSULA’s disability-support documentation includes sign-language assistance among the forms of support that may be recommended for prospective students with disabilities.

This provides an important form of communication assistance for students who may require interpretation or sign-language support during university processes.

Mobility Assistance

UNISSULA provides mobility support for people with physical disabilities or mobility limitations.

This includes access to wheelchairs and other mobility assistance where needed.

The university’s accessibility documentation includes wheelchair availability as part of the support provided for people with disabilities.

Wheelchair support helps users who may experience temporary or permanent mobility limitations participate more safely and independently in university activities.

Administrative and Service Assistance

UNISSULA also provides service assistance in academic and administrative offices for people with disabilities and special needs.

The university’s accessibility documentation explicitly states that service assistance is available in academic and administrative offices to support access to university services.

This helps ensure that accessibility is not limited to physical infrastructure, but also extends to institutional services.

Support during Admissions

Disability support begins from the admissions stage.

UNISSULA maintains the Special Selection Programme for Persons with Disabilities (SPKPD) as a dedicated admissions mechanism for prospective students with disabilities.

The programme allows applicants’ capabilities and support needs to be identified during the admissions process.

This enables the university to prepare appropriate support before students begin their studies.

Individualised Support Planning

The disability-support process allows UNISSULA to identify the type of assistance required by each applicant.

This can include:

• mobility support;
• communication support;
• assistive devices;
• sign-language assistance;
• academic or administrative service assistance; and
• other forms of individualised support.

The use of structured needs assessment strengthens the university’s ability to provide targeted support rather than generic assistance.

Integration with Accessible Facilities

Disability support services operate alongside UNISSULA’s accessible campus infrastructure.

The university provides:

• ramps;
• accessible pathways;
• elevators;
• handrails;
• accessible toilets;
• priority parking; and
• accessible building entrances.

These facilities support the effectiveness of disability services by ensuring that users receiving assistance can also move through the campus environment more easily.

Support for Participation in Academic Activities

Disability support services are intended to help people with disabilities participate in:

• admissions;
• lectures;
• academic administration;
• laboratory activities;
• library services;
• campus services;
• religious activities; and
• other university activities.

The combination of individual support and accessible facilities helps reduce barriers to participation.

Communication and Assistive Support

UNISSULA recognises that disability support can involve both physical and communication needs.

Accordingly, the university’s support arrangements may include:

• sign-language assistance;
• hearing-support devices;
• wheelchair assistance;
• walking aids;
• service assistance; and
• other assistive support identified through assessment.

This broad approach reflects the diversity of disability-related needs.

Relationship with Inclusive Admissions

Support services for people with disabilities complement UNISSULA’s non-discriminatory and inclusive admissions policy.

The university provides inclusive admission mechanisms for prospective students with disabilities and other groups requiring particular support.

This creates a continuous support pathway:

Inclusive admission → Identification of needs → Support services → Accessible campus participation

Relationship with Anti-Discrimination Policy

UNISSULA’s disability-support services also support the implementation of its anti-discrimination policy.

Disability is explicitly included among the protected characteristics under the university-wide anti-discrimination framework.

Providing support services helps ensure that non-discrimination is translated into practical access and participation.

Relationship with Equality and Inclusion

The university’s broader equality and inclusion framework also supports disability inclusion.

Support services for people with disabilities contribute to the institution’s commitment to:

• equal access;
• inclusive participation;
• non-discrimination;
• respect for individual needs; and
• human rights.

These services therefore form part of a wider institutional approach to inclusion.

Evidence of Implementation

UNISSULA’s disability support services are demonstrated through the following evidence:

1. Structured disability and functional-needs assessment for prospective students.
2. Identification of required assistive support based on individual needs.
3. Sign-language assistance as a recognised form of support.
4. Wheelchair assistance and mobility support.
5. Availability of walking aids and other assistive devices where required.
6. Administrative and service assistance in academic and administrative offices.
7. A dedicated SPKPD admission mechanism for prospective students with disabilities.
8. Integration of disability support with accessible facilities such as ramps, elevators, handrails, accessible toilets, and accessible pathways.
9. University-wide inclusion and anti-discrimination policies supporting disability access.
10. Public documentation of disability-support facilities and services.